Privacy Policy
1. Introduction
At AllBallers.com, we are committed to respecting your privacy and safeguarding your personal data. This Privacy Policy describes how we collect, use, disclose, and secure personal information through our website and associated services. We process your data in a lawful, fair, and transparent manner in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. Your trust is important to us, and we strive to protect your information through appropriate data protection practices.
2. Scope of Policy and Data Controller
This Privacy Policy applies to all personal data collected through AllBallers.com as well as interactions via our contact channels. For the purposes of GDPR and other applicable data protection laws, AllBallers.com is the data controller responsible for the processing of your personal data. Inquiries regarding this policy or our data practices can be directed to [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data depending on your interactions with AllBallers.com:
a. Usage Data
Includes information about your interaction with our website, such as IP address, browser type and version, pages visited, session duration, referring URLs, and time zone settings.
b. Account Data
Collected upon registration or checkout, this includes full name, billing and shipping address, email address, and telephone number.
c. Profile Data
Consists of user-generated information like purchase history, product preferences, interests, and behavior on the site.
d. Communication Data
Includes the contents of your emails or messages sent to us through support tickets or contact forms, along with metadata such as timestamps and communication history.
e. Technical Data
Device-related information such as operating system, unique device identifiers, hardware model, internet service provider, and browser plugins.
f. Transaction Data
Comprises order details, payment confirmation, delivery service information, transaction amounts, and payment methods utilized, excluding full card numbers (which are processed via secure third-party processors).
g. Preference Data
Relates to your settings and subscriptions, such as whether you opted in to marketing communications, product interest preferences, and notification configurations.
4. Legal Bases for Processing
Pursuant to GDPR and relevant statutes, we rely on the following lawful bases to process your personal data:
– Contractual necessity: For processing required to fulfill our obligations under a user agreement or purchase contract.
– Legitimate interests: For necessary business purposes such as fraud prevention, service enhancement, or analytics that do not override your rights.
– Consent: Where required by law (e.g. for marketing emails or non-essential cookies), we obtain your express consent.
– Legal compliance: To comply with legal obligations such as tax or accounting regulations.
5. Your Rights
Under applicable privacy laws including the GDPR and CCPA, you have specific rights concerning your personal data:
– Right of access – You may request confirmation as to whether we process your data and, if so, access to that personal data.
– Right to rectification – You can request correction of inaccurate or incomplete data.
– Right to erasure – Subject to certain limitations, you have the right to request deletion of your personal information.
– Right to restrict processing – You may request that we limit our use of your data in specific circumstances.
– Right to data portability – You may receive a copy of your data in a structured, commonly used, and machine-readable format.
– Right to object – You may object to processing where lawful grounds are based on our legitimate interests or for direct marketing.
– Right to non-discrimination – Californian users are entitled not to receive discriminatory treatment for exercising their rights under the CCPA.
To exercise any of the above rights, please contact us at [email protected]. We will respond in accordance with applicable law.
6. Security Measures
We implement robust technical and organizational measures to maintain the integrity and security of your personal data, including but not limited to:
– Data encryption in transit and at rest
– Tiered access controls and authentication requirements
– Regular security audits and breach detection mechanisms
– Role-based employee access training and confidentiality agreements
– Frequent backups for data recovery and business continuity
7. International Transfers
Your personal data may be processed or stored in jurisdictions outside the European Economic Area (EEA) or California. When data is transferred internationally, we apply safeguards such as:
– Standard contractual clauses (SCCs) approved by the European Commission
– Adequacy decisions where applicable
– Supplementary measures in accordance with legal requirements
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the fulfillment of legal, accounting, or reporting obligations. Standard retention periods include:
– Account Data: Retained for the duration of the customer relationship, and up to 6 years following account closure for legal obligations.
– Transaction Data: Retained for 7 years for tax and financial reporting.
– Communication and Support Data: Retained for 24 months after resolution.
– Cookie Data: Retained depending on the type—see Section 9.
– Marketing/Preference Data: Retained until you withdraw consent or your account is deleted.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience and facilitate essential functions. We categorize these cookies as follows:
– Essential Cookies: Necessary for navigating and accessing secure areas of the site (e.g., authentication, shopping cart functions).
– Functional Cookies: Enhance functionality and remember user preferences (e.g., language or region settings).
– Performance/Analytics Cookies: Help us understand user interaction through aggregated data to improve platform usability.
– Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
10. Cookie Management and Legal Compliance
You may opt out of non-essential cookies using the cookie consent banner upon first visiting AllBallers.com. Alternatively, your browser settings may allow you to manage cookies individually. We respect your “Do Not Track” browser settings, and in accordance with CCPA and GDPR, we require opt-in consent before deploying non-essential cookies for EU users. To withdraw consent or modify preferences, revisit the cookie banner or contact us.
11. Special Protections for Children
AllBallers.com does not knowingly solicit or collect personal data from children under the age of 13. If we become aware that such data has been inadvertently collected, we will delete it in accordance with applicable law. Parents or legal guardians who believe we may have collected data from a minor may contact us at [email protected] to request removal.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy to reflect changes in our practices or legal obligations. When material changes are made, we will notify users via email or prominent notices on AllBallers.com where required. Continued use of the website after a policy update constitutes acceptance of the revised terms.
13. Contact
For questions, data access requests, complaints, or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: www.allballers.com
We are committed to compliance with all applicable data privacy regulations and to responding promptly to any data protection concerns raised.